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I can't open a new tab by clicking on a tab - I think some dodgy software has stopped it

Helper7677 replied
Firefly5000

I was trying out a pdf converter - Babylon. It did 2 things to Firefox:

1. It created this as my home page (I can fix this) http://search.babylon.com/home?AF=10588

2. I can no longer click and launch a new tab- in Tools Options Tabs I have all 5 boxes ticked.

I was trying out a pdf converter - Babylon. It did 2 things to Firefox: 1. It created this as my home page (I can fix this) http://search.babylon.com/home?AF=10588 2. I can no longer click and launch a new tab- in Tools Options Tabs I have all 5 boxes ticked.

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There is a reported incompatibility between current Firefox versions and the Ask Toolbar. You can disable or un-install the Ask Toolbar until such time as Ask fixes their toolbar. See:


Other issues needing your attention

The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.

  • Adobe Shockwave for Director Netscape plug-in, version 11.0
    • Several updates behind
    • Security update version 11.5.9.620 released 2011-02-08
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
    • Security update version 1.6.0_24 released 2011-02-10
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update the Java plugin to the latest version.