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Eg. When I try to access bt broadband I get directed to shopping results and when I scroll, other pages start to open but finish on a blank screen

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Since I had a trojan virus 4 days ago, which mcafee found and quarantined

This happened

Every time Firefox opened

== When I ask for a specific web address

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I think that McAffe probably didn't get it all and that you still have a virus/Trojan on your computer.