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What to say when Firefox 3.6.4 freezes whenever the website uses Flash?

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When someone asks me what they should do when Firefox after they have updated to 3.6.4, starts to hang between 20 seconds and several minutes, when they visit Flash sites, what would be the right answer? I have got some questions like these within the last day since 3.6.4 came out. Setting dom.ipc.plugins.enabled.npswf32.dll=false is reported to work, but are there better workarounds?

URL of affected sites

http://

When someone asks me what they should do when Firefox after they have updated to 3.6.4, starts to hang between 20 seconds and several minutes, when they visit Flash sites, what would be the right answer? I have got some questions like these within the last day since 3.6.4 came out. Setting dom.ipc.plugins.enabled.npswf32.dll=false is reported to work, but are there better workarounds? == URL of affected sites == http://

所有回覆 (11)

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I've also been noticing a 15-20 second freeze occurring often, which I definitely didn't notice in 3.6.3.

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Same thing happens to me but really often when i'm using youtube when the video finishes playing and then i click to a related link suddenly crashes

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Does the problem also disappear for any of you by setting dom.ipc.plugins.enabled.npswf32.dll=false ?

Type about:config into the location bar and press Enter. Find and double click dom.ipc.plugins.enabled.npswf32.dll so that it changes from true to false.

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It happened to me with every youtube video...

Problem solved by setting dom.ipc.plugins.enabled.npswf32.dll=false

Thanks

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Jesper: Your Flash plugin is up to date but do visit the Plugin check in the future: http://www.mozilla.com/en-US/plugincheck/

If you're having issues with 3.6.4 and the Flash plugin, please take a look at Adobe Flash plugin has crashed - Prevent it from happening again and increase the timeout as indicated.

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Hi JYOuyang

Are you saying that increasing this value should make the freezes disappear? Intuitively I would assume that Firefox would just wait longer for the freezes before doing it. But I would like to know if I am wrong before going out and recommending it to everybody.

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JYOuyang,

the plug in check is useless, it only tells you what is installed and that flash is up to date.

Increasing the timeout is likely to increase the freeze .. or not? My system doesn't recover at all, just hung up.

I went back to 3.6.3; it works ok, waiting for a solution from Mozilla. O.S. is Vista Business . Thanks

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No, increasing the timeout would allow the Flash plugin more time before timing out and crashing.

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JYOuyang wrote: "No, increasing the timeout would allow the Flash plugin more time before timing out and crashing. "

But as far as I understand it flash is not crashing, and there is no crash UI. Shouldn't there be a crash UI if Firefox detects that Flash is hung instead of Firefox itself hanging?

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It is possible that the Flash plugin takes longer than 10 seconds to finish an action and pass the control back to Firefox. If Firefox doesn't get a response within 10 seconds then Firefox 3.6.4 assumes that the plugin has crashed and displays a message. Increasing the timeout pref gives the plugin more time to finish what it is doing without giving a crashed alert.

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Hi cor-el: so you are disagreeing with JYOuyang by saying that increasing the timeout is not a solution if there is no crashed alert?