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Since I changed the operating system Windows 7 32bit to 64bit I can not use Firefox browser unless change the browser to safe mode.

  • 1 回覆
  • 38 有這個問題
  • 15 次檢視
  • 最近回覆由 rjohnson19

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Since I changed the operating system Windows 7 32bit to 64bit I can not use Firefox browser unless change the browser to safe mode.When i start it the browser is not open and appears a message Mozilla Crash Reporter

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)

Since I changed the operating system Windows 7 32bit to 64bit I can not use Firefox browser unless change the browser to safe mode.When i start it the browser is not open and appears a message Mozilla Crash Reporter == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)

被選擇的解決方法

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

Since everything is fine in safe mode, one of your extensions or themes is at fault. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to figure out which one of your add-ons is causing the crash.

Start here: https://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes#The_problem_does_not_occur_in_Safe_Mode

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選擇的解決方法

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

Since everything is fine in safe mode, one of your extensions or themes is at fault. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to figure out which one of your add-ons is causing the crash.

Start here: https://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes#The_problem_does_not_occur_in_Safe_Mode