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Firefox won't open PDF files after I removed older version of PDF-xChange Viewer and installed the lastest version of PDF-xChange Viewer. MS Explorer which I am now force to use works OK. I have checked the Applications window in Tools/Options and it l

已張貼

Firefox no longer opens PDF files. Explorer works OK. I have checked the Applications window in the Tools/Options and it says I am using PDF-xChange viewer....It just does not do anything. I get the message in the Download Error window which says...."could not be saved, because you cannot change the contents of that folder. Is the same error which I get when I attempt to open a PDF file on a webpage using the Firefox browser....Explorer works OK so I am now forced to Explorer to read PDF files via a browser.

This happened

Every time Firefox opened

== After removing a old copy of PDF-xChange Viewer and updating to the last version

Firefox no longer opens PDF files. Explorer works OK. I have checked the Applications window in the Tools/Options and it says I am using PDF-xChange viewer....It just does not do anything. I get the message in the Download Error window which says...."could not be saved, because you cannot change the contents of that folder. Is the same error which I get when I attempt to open a PDF file on a webpage using the Firefox browser....Explorer works OK so I am now forced to Explorer to read PDF files via a browser. == This happened == Every time Firefox opened == After removing a old copy of PDF-xChange Viewer and updating to the last version

額外的系統細節

已安裝的外掛程式

  • -npmnqmp 989898989877
  • PDF-XChange Viewer Netscape Gecko Plugin
  • np-mswmp
  • npsharedview
  • 1.9.0009.1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Shockwave Flash 10.0 r45
  • CANON iMAGE GATEWAY Mycamera Plugin
  • 3.0.50106.0
  • Office Live Update v1.4
  • Virtual Earth 3D 4.00100226006 plugin for Mozilla
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Zeon PDF Plugin For Mozilla
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

應用程式

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)

更多資訊

Application Basics
Name
Firefox
Version
3.6.2
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Safe Search
9.0.0.812
true
{3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar
4.002.023.004
true
avg@igeared
Image Toolbar
0.6.8
true
Inbox Toolbar
1.0.0.20
true
inboxcomtoolbar@inbox.com
Java Console
6.0.07
true
Java Console
6.0.10
true
Java Console
6.0.11
true
Java Console
6.0.13
true
Java Console
6.0.15
true
Java Console
6.0.17
true
Java Quick Starter
1.0
true
jqs@sun.com
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Move Media Player
7
true
moveplayer@movenetworks.com
Skype extension for Firefox
3.3.0.3971
true
The Browser Highlighter
1.0.14907
false
browserhighlighter@ebay.com
Java Console
6.0.19
true
Modified Preferences
Name
Value
accessibility.blockautorefresh
true
accessibility.typeaheadfind.flashBar
0
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage_override.mstone
rv:1.9.2.2
dom.max_script_run_time
1800
extensions.lastAppVersion
3.6.2
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1271886867
print.print_printer
PDF995
print.printer_Canon_MP750_Series_Printer.print_bgcolor
false
print.printer_Canon_MP750_Series_Printer.print_bgimages
false
print.printer_Canon_MP750_Series_Printer.print_command
print.printer_Canon_MP750_Series_Printer.print_downloadfonts
true
print.printer_Canon_MP750_Series_Printer.print_edge_bottom
0
print.printer_Canon_MP750_Series_Printer.print_edge_left
0
print.printer_Canon_MP750_Series_Printer.print_edge_right
0
print.printer_Canon_MP750_Series_Printer.print_edge_top
0
print.printer_Canon_MP750_Series_Printer.print_evenpages
true
print.printer_Canon_MP750_Series_Printer.print_footercenter
print.printer_Canon_MP750_Series_Printer.print_footerleft
&PT
print.printer_Canon_MP750_Series_Printer.print_footerright
&D
print.printer_Canon_MP750_Series_Printer.print_headercenter
print.printer_Canon_MP750_Series_Printer.print_headerleft
&T
print.printer_Canon_MP750_Series_Printer.print_headerright
&U
print.printer_Canon_MP750_Series_Printer.print_in_color
true
print.printer_Canon_MP750_Series_Printer.print_margin_bottom
0.5
print.printer_Canon_MP750_Series_Printer.print_margin_left
0.5
print.printer_Canon_MP750_Series_Printer.print_margin_right
0.5
print.printer_Canon_MP750_Series_Printer.print_margin_top
0.5
print.printer_Canon_MP750_Series_Printer.print_oddpages
true
print.printer_Canon_MP750_Series_Printer.print_orientation
1
print.printer_Canon_MP750_Series_Printer.print_pagedelay
500
print.printer_Canon_MP750_Series_Printer.print_paper_data
1
print.printer_Canon_MP750_Series_Printer.print_paper_height
11.00
print.printer_Canon_MP750_Series_Printer.print_paper_size
67633572
print.printer_Canon_MP750_Series_Printer.print_paper_size_type
0
print.printer_Canon_MP750_Series_Printer.print_paper_size_unit
0
print.printer_Canon_MP750_Series_Printer.print_paper_width
8.50
print.printer_Canon_MP750_Series_Printer.print_reversed
false
print.printer_Canon_MP750_Series_Printer.print_scaling
2.00
print.printer_Canon_MP750_Series_Printer.print_shrink_to_fit
false
print.printer_Canon_MP750_Series_Printer.print_to_file
false
print.printer_Canon_MP750_Series_Printer.print_unwriteable_margin_bottom
0
print.printer_Canon_MP750_Series_Printer.print_unwriteable_margin_left
0
print.printer_Canon_MP750_Series_Printer.print_unwriteable_margin_right
0
print.printer_Canon_MP750_Series_Printer.print_unwriteable_margin_top
0
print.printer_Canon_iP1600.print_bgcolor
false
print.printer_Canon_iP1600.print_bgimages
false
print.printer_Canon_iP1600.print_command
print.printer_Canon_iP1600.print_downloadfonts
false
print.printer_Canon_iP1600.print_edge_bottom
0
print.printer_Canon_iP1600.print_edge_left
0
print.printer_Canon_iP1600.print_edge_right
0
print.printer_Canon_iP1600.print_edge_top
0
print.printer_Canon_iP1600.print_evenpages
true
print.printer_Canon_iP1600.print_footercenter
print.printer_Canon_iP1600.print_footerleft
&PT
print.printer_Canon_iP1600.print_footerright
&D
print.printer_Canon_iP1600.print_headercenter
print.printer_Canon_iP1600.print_headerleft
&T
print.printer_Canon_iP1600.print_headerright
&U
print.printer_Canon_iP1600.print_in_color
true
print.printer_Canon_iP1600.print_margin_bottom
0.5
print.printer_Canon_iP1600.print_margin_left
0.5
print.printer_Canon_iP1600.print_margin_right
0.5
print.printer_Canon_iP1600.print_margin_top
0.5
print.printer_Canon_iP1600.print_oddpages
true
print.printer_Canon_iP1600.print_orientation
0
print.printer_Canon_iP1600.print_pagedelay
500
print.printer_Canon_iP1600.print_paper_data
1
print.printer_Canon_iP1600.print_paper_height
11.00
print.printer_Canon_iP1600.print_paper_size_type
0
print.printer_Canon_iP1600.print_paper_size_unit
0
print.printer_Canon_iP1600.print_paper_width
8.50
print.printer_Canon_iP1600.print_reversed
false
print.printer_Canon_iP1600.print_scaling
0.60
print.printer_Canon_iP1600.print_shrink_to_fit
false
print.printer_Canon_iP1600.print_to_file
false
print.printer_Canon_iP1600.print_unwriteable_margin_bottom
0
print.printer_Canon_iP1600.print_unwriteable_margin_left
0
print.printer_Canon_iP1600.print_unwriteable_margin_right
0
print.printer_Canon_iP1600.print_unwriteable_margin_top
0
print.printer_PDF995.print_bgcolor
true
print.printer_PDF995.print_bgimages
true
print.printer_PDF995.print_command
print.printer_PDF995.print_downloadfonts
false
print.printer_PDF995.print_edge_bottom
0
print.printer_PDF995.print_edge_left
0
print.printer_PDF995.print_edge_right
0
print.printer_PDF995.print_edge_top
0
print.printer_PDF995.print_evenpages
true
print.printer_PDF995.print_footercenter
print.printer_PDF995.print_footerleft
&PT
print.printer_PDF995.print_footerright
&D
print.printer_PDF995.print_headercenter
print.printer_PDF995.print_headerleft
&T
print.printer_PDF995.print_headerright
&U
print.printer_PDF995.print_in_color
true
print.printer_PDF995.print_margin_bottom
0.5
print.printer_PDF995.print_margin_left
0.5
print.printer_PDF995.print_margin_right
0.5
print.printer_PDF995.print_margin_top
0.5
print.printer_PDF995.print_oddpages
true
print.printer_PDF995.print_orientation
0
print.printer_PDF995.print_pagedelay
500
print.printer_PDF995.print_paper_data
1
print.printer_PDF995.print_paper_height
11.00
print.printer_PDF995.print_paper_size
67633572
print.printer_PDF995.print_paper_size_type
0
print.printer_PDF995.print_paper_size_unit
0
print.printer_PDF995.print_paper_width
8.50
print.printer_PDF995.print_reversed
false
print.printer_PDF995.print_scaling
0.60
print.printer_PDF995.print_shrink_to_fit
true
print.printer_PDF995.print_to_file
false
print.printer_PDF995.print_unwriteable_margin_bottom
0
print.printer_PDF995.print_unwriteable_margin_left
0
print.printer_PDF995.print_unwriteable_margin_right
0
print.printer_PDF995.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

提出問題者

The error message suggests that the file (pdf) that you're trying to download cannot be saved in the folder Firefox tries to save it in. This can be due to several things - it could be a non-existing folder (could be a problem with the updated application), the hard drive could be too full to store the file (less likely if you can generally surf the net without error messages) or it could contain an error.

To complicate things a little further, it seems to me that you have (at least) 3 different PDF-handling plugins in Firefox from different programs: PDF-XChange Viewer Netscape Gecko Plugin Adobe PDF Plug-In For Firefox and Netscape "9.3.2" Zeon PDF Plugin For Mozilla This shouldn't matter too much, thou, as it will most likely simply use either the latest installed or the first one it finds when looking up associations for files of type 'pdf'.

First, in Tools > Options... > tab General > section File download, select "Save files in" and Browse your way to a (non-writeprotected!) folder on a drive where you're certain there is enough free space - like the Desktop folder to make the files end up on your Windows desktop.

Second, under Applications as you mention yourself, find all document types related to PDF files, and set these to one of the programs. Check the entire list to be sure there isn't one hiding under one of the other programs' document types (Adobe Acrobat document, PDF X-Change and Zeon).

Restart Firefox, and try opening a PDF again.

If it fails once more, try changing the documents again to one of the other programs, like "Use Adobe Acrobat (in Firefox)".

If it STILL fails, change it to simply "Save file". Then you can simply browse your way to the download folder with Windows Explorer, and doubleclick the PDF file to see which program actually handles PDF files as default on the machine, and if it works properly.

If Firefox flatly refuses to save the PDF files in a folder which you're certain both exist and has space for the file, some (probably security related) program is most likely interfering with Firefox, preventing it in storing PDF files on the system.

The error message suggests that the file (pdf) that you're trying to download cannot be saved in the folder Firefox tries to save it in. This can be due to several things - it could be a non-existing folder (could be a problem with the updated application), the hard drive could be too full to store the file (less likely if you can generally surf the net without error messages) or it could contain an error. To complicate things a little further, it seems to me that you have (at least) 3 different PDF-handling plugins in Firefox from different programs: PDF-XChange Viewer Netscape Gecko Plugin Adobe PDF Plug-In For Firefox and Netscape "9.3.2" Zeon PDF Plugin For Mozilla This shouldn't matter too much, thou, as it will most likely simply use either the latest installed or the first one it finds when looking up associations for files of type 'pdf'. First, in Tools > Options... > tab General > section File download, select "Save files in" and Browse your way to a (non-writeprotected!) folder on a drive where you're certain there is enough free space - like the Desktop folder to make the files end up on your Windows desktop. Second, under Applications as you mention yourself, find all document types related to PDF files, and set these to one of the programs. Check the entire list to be sure there isn't one hiding under one of the other programs' document types (Adobe Acrobat document, PDF X-Change and Zeon). Restart Firefox, and try opening a PDF again. If it fails once more, try changing the documents again to one of the other programs, like "Use Adobe Acrobat (in Firefox)". If it STILL fails, change it to simply "Save file". Then you can simply browse your way to the download folder with Windows Explorer, and doubleclick the PDF file to see which program actually handles PDF files as default on the machine, and if it works properly. If Firefox flatly refuses to save the PDF files in a folder which you're certain both exist and has space for the file, some (probably security related) program is most likely interfering with Firefox, preventing it in storing PDF files on the system.