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verizon won't let my email to get to me,but I can send, They won't me to use verizon yahoo, Help

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I can't receive email, Verizon said it was because they put a filter on their system for virus protection and it must be causing me to not receive thunderbird mail. They want me to use verizon yahoo where they said my mail goes anyway, they set it up for me,,, I don't like it at all, I want thunderbird back can you help me?

This happened

Every time Firefox opened

== 4/21/10

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