How do I receive my 30 day refund?
Hello I hope you can help me. I signed up for the Mozilla VPN yesterday but have decided to end it. It is within the 30 day refund window. How do I receive my refund please? I did cancel it under the cancellation button but it did not offer my refund. It said I had the service for the remainder of the year but will not renew at the next renewal date.
The reason I am cancelling is because when trying to access youtube, google says I have to sign into a google account where before I did not have to do that. I canceled my google account years ago and am a avid firefox user. thank you for your time.
I also downloaded the app to my phone and may have signed in that way as well. Thanks.
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選擇的解決方法
https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn
Hi,
Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.
Thank you.