primary password

Can you check if it's your Mozilla account? Otherwise, you can click the "cancel" button.

yes it is my account...no username/password information is now available & when i try to open passwords from menu i get a box asking for primary password...it will not accept anything...i can cancel that and go ahead to login & manually enter info but now do not have access to any saved info...have tried going into settings & went through every option available but found nothing useful. everything worked yesterday,,,what happened & i still don't know what a primary password is....have never had this come up in the 15 or so years of using firefox

I don't know. Maybe someone else set the primary password for you? Do you share the computer with others?

no, never have...live by myself & no one else is ever close to my computer...this just popped up today & i spent several hours trying to figure out what was going on, got really aggravated, came back later & same thing & now here i am...i am usually good at fixing glitches but this one doesn't make sense... do i have to delete firefox & start over from scratch? seems wrong after all these years & if i have to do that i will have to think hard about which browser to start over with which will be a shame because i have always liked firefox and i still don't know what exactly a primary password is

Primary password: https://support.mozilla.org/en-US/kb/use-primary-password-protect-stored-logins

Have used other tools which may cause problem: https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password

i'll give them a try...thanks for answering me even though i'm basically still confused...feel free to contact me if you run across any other options

A Primary Password is local protection for Firefox’s saved logins. It is not your Mozilla account password, and if Firefox really has a Primary Password set, the saved passwords cannot be read without that password.

I would not uninstall Firefox yet. First, check whether Firefox accidentally opened a different profile: type about:profiles in the address bar and see if there is another profile that looks older. Also make a backup copy of your Firefox profile folder before using any reset/remove-primary-password steps, because those can make saved login data unrecoverable.

If no other profile exists and none of your likely passwords work, the realistic choice may be to reset/remove the Primary Password and then re-save the site passwords as you log in again.

@sagenuage81...thank you for your help...am attaching a screen hot of the about:profile page...i don't know what to do with the options...can you tell me what i should do now? says the default-release cannot be deleted but i think that may be the file causing the problem...???? things are starting to make sense if this what it looking like...