Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
Solved

Lost years of emails stored locally on reboot of windows 7 after a bod with not obvious problem

jericalbert

Yes, I'm running unsupported Win 7

And yes, I could not find anything in the "help" system that related.

I maintain a Hotmail account and copy traffic to my local system. Upon reboot Thunderbird shows some files from 2024 and no local folders where I stored all my re-directed traffic.

I've run some system / disk checks and no obvious problems.

Any thoughts besides upgrading to current OS etc? Is there a Thunderbird backup solution to move files away from the active drive to protect them?

Yes, I'm running unsupported Win 7 And yes, I could not find anything in the "help" system that related. I maintain a Hotmail account and copy traffic to my local system. Upon reboot Thunderbird shows some files from 2024 and no local folders where I stored all my re-directed traffic. I've run some system / disk checks and no obvious problems. Any thoughts besides upgrading to current OS etc? Is there a Thunderbird backup solution to move files away from the active drive to protect them?

所有回覆 (2)

選擇的解決方法

The safeguard against catastrophic data loss is always MAKE REGULAR BACKUPS! In the case of Thunderbird, all your data is found in your Profile folder, which is pretty easy to make back up copies of. It would be up to you to move those copies to safe location.

Here are a couple of articles about where your Profile is found and how to back up and restore it. This applies to all versions of Thunderbird, even ver. 115, the last one that runs on Windows 7 and 8.

Profiles - Where Thunderbird stores your messages and other user data https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Profile backup/restore https://kb.mozillazine.org/Profile_backup#Manually_back_up_the_profile

Do you have more than one profile?

Look in each profile folder for Mail/Local Folders. Are your missing folders there?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題