nytimes.com will not open on firefox - it is my home page

If you open the same page in Private Window, is there any difference? Do you use any VPN or security software? Jim, that might be just some outdated data cached, esp. if you use that as a home page, trying to remove some of that might help: # Please check if you have [[Enhanced Tracking Protection in Firefox for desktop|Enhanced Tracking Protection]] (ETP) enabled. You can do that by clicking the shield [[Image:Fx89ShieldIcon]] icon in the left part of the address bar. #* If ETP is enabled, try disabling it. # If the problem is not fixed, try [[How to clear the Firefox cache|clearing Firefox cache]]. # If it does not help, try [[Clear cookies and site data in Firefox|clearing cookies and data]] for the website you experience troubles with (''warning: you will be logged out on this website''). # If it also does not help, try [[Diagnose Firefox issues using Troubleshoot Mode|running Firefox in Troubleshoot Mode]]. If the problem doesn't persist, please follow the steps from [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems | this article]] to troubleshoot further. # If nothing from the above helps, try [[Manage Firefox profiles|creating a new Firefox profile]] and check if the issue persists there. If it doesn't, you can [[Restore bookmarks, passwords and data from an old Firefox profile|start copying files from your old profile to the new one]] to identify which one causes the issue. See [[About your important data and their files|this article]] on what files to copy.

Nothing works. Please help me. Are there any live humans that Firefox has hired for customer service?

You had staff trying to help in your previous question: support.mozilla.org/questions/1587120 It is not clear how "will not open" exhibits — if that means gets stuck loading, not loading at all, opening a white page, or showing some particular error message? If you click these links, do they all fail the same way? # https://www.nytimes.com/ # https://www.nytimes.com/column/36-hours # https://www.nytimes.com/interactive/2026/06/11/travel/things-to-do-athens.html # https://www.nytimes.com/section/business # https://www.nytimes.com/2026/06/17/technology/waymo-driverless-taxis-politics.html # https://www.nytimes.com/games/wordle/index.html It would help if you could attach an image here with the error you're facing.

I get a blank page after the Times front page appears for about half a second.

And to clarify, does that happen in a clean Firefox profile?