I can't get VPN to sign me in after new password & new recovery key, the app itself still fails to log me in?

<!--CONTRIBUTOR NOTE: Users who have cancelled their subscription (and/or deleted the related Mozilla account) will not be able to use the route below. The Mozilla VPN contact form link in this response will redirect non-subscribers to the Firefox Community Forum, which is by design. Ref: https://support.mozilla.org/en-US/forums/contributors/717578 Please escalate such cases to one of the community managers (see https://support.mozilla.org/kb/meet-team). --> Hi, Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to '''Settings''' > '''Help''' > '''Contact Support'''. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use [/questions/new/mozilla-vpn/form this link].

Hi here! We're so sorry for the inconvenience. It seems you already have a support case open with our email support team. A team member will be following up with you! Please keep an eye out for an email from Mozilla Support. Thank you for your continued patience!