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How do I request a refund my Mas runs ios 12.7 and i cannot download VPN
I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. Rod Philson [edited email from community support forum]
I have paid for and tried to download VPN.
It Failed .
On further investigation my Mac is running ios 12.7 and is not compatible with VPN.
How do I request a refund.
Rod Philson [edited email from community support forum]
由 James 於 修改
所有回覆 (1)
選擇的解決方法
As stated on https://www.mozilla.org/products/vpn/download/ you need macOS 13.0 or later.
As Mozilla VPN is a premium product you can use the form on https://support.mozilla.org/en-US/questions/new/mozilla-vpn/form to post a direct ticket for support.
Note the form link will only load for a Mozilla Account that has the Mozilla VPN subscription.
btw iOS is the mobile OS used on iPhones and earlier iPads as you have macOS.12.7.
由 James 於 修改