Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
Open

My Mozilla Browsers no syncing

Jim replied
Mihai Mazilu

My Mozilla Browsers are noy syncing - passwords, toolbars... anything

I have created the account, logged in, tried to sync but nothing happens

My Mozilla Browsers are noy syncing - passwords, toolbars... anything I have created the account, logged in, tried to sync but nothing happens

所有回覆 (8)

Hi

It appears from your question that you are using Firefox Sync as a backup service. While it may be handy in some cases (such as transferring your data to a new device), we do not recommend relying on Sync for backup purposes.

If you have a copy of your Firefox profile for desktop Firefox, you should be able to recover your bookmarks and other data. To restore bookmarks, see this article. For instructions on recovering all of your data, see Restore bookmarks, passwords and data from an old Firefox profile.

If you have your data in Firefox on a mobile device, please follow these instructions to connect it to Sync and copy the data.

Be aware! Resetting your Mozilla account password without a recovery key will erase your data from Mozilla servers. Make sure to generate a recovery key in advance and safely store it.

Hope this will help you resolve your issue!

I have bookmarks and passwords. They do not sync. I had them in another version of Firefox, reinstalled the OS and Firefox and they do not sync

Have you configured your sync settings on both devices?

I did login in both browsers, but nothing gets updated

But did you chose what to sync on both devices?

After Sync is enabled, you can choose which items you want to sync:

  1. Click the menu button (☰).
  2. Select Settings.
  3. Select the Sync panel on the left.
  4. Select or deselect the types of data to sync, such as:
    • Bookmarks
    • Passwords
    • Open tabs
    • History
    • Payment methods
    • Add-ons
    • Settings

Thanks, but I did just that. It does not sync passwords and toolbars (which is what I need)

Do you still have your data saved in either of your two devices?

I have this same problem. I have a desktop and several devices with firefox that I followed the "nstall new device" from the desktop. I can log in to a site on my desktop but not on my devices. I have configured the syncing on all devices.

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題