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I can hear youtube videos in chrome but not in firefox

Don replied
Don

Speakers are not muted. When I play a youtube video in Firefox I don't hear anything but if I play the same video in Chrome it works fine. I really prefer Firefox but I occasionally need to use my browser for Teams meetings and the audio doesn't work.

Speakers are not muted. When I play a youtube video in Firefox I don't hear anything but if I play the same video in Chrome it works fine. I really prefer Firefox but I occasionally need to use my browser for Teams meetings and the audio doesn't work.

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Hi Don, could you please make sure that Firefox isn't muted in your Windows settings and that the correct output device is selected?

Right click the sound icon in the bottom right and select "Volume Mixer." If you click on Firefox there, you can also see the selected output device.

Please also check out these help articles: What to do if Firefox won't play any sounds Fix common audio and video issues

Firefox is not showing on the Volume Mixer.

Don said

Firefox is not showing on the Volume Mixer.

You may need to start a video first for Firefox to show up there.

It is showing now and it is not muted but I still don't hear anything.

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