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I can no longer read my downloads - each page is just a black screen. How do I fix this?

John Sharp

Download Issues My downloads have stopped displaying. Each page of a download is now just a black screen. Any advice as to how I can restore them?

'''Download Issues''' My downloads have stopped displaying. Each page of a download is now just a black screen. Any advice as to how I can restore them?
從原來的回覆中察看解決方案

選擇的解決方法

If you open a PDF file from your computer (not from the Downloads panel) in Firefox, will it give the same result?

Also, if you run Firefox in Troubleshoot Mode, will the issue persist?

所有回覆 (6)

Hi,

Where exactly do you see black screen?

When I click on the Download icon in the toolbar and then open the download, each page of the downloaded item is just black.

So, it's an issue with opening a specific file type in Firefox? What type do you try to open?

選擇的解決方法

If you open a PDF file from your computer (not from the Downloads panel) in Firefox, will it give the same result?

Also, if you run Firefox in Troubleshoot Mode, will the issue persist?

Thank you. The latter solved the problem.

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