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The setup prompt for the free Mozilla VPN does not appear

  • 6 回覆
  • 6 有這個問題
  • 200 次檢視
  • 最近回覆由 Agent virtuel
  • 已解決

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was not visible in the browser.

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was not visible in the browser.

所有回覆 (6)

Hi,

It's not available to all users yet. Are you in one of the countries included in the rollout? (See the note at the top of this article.)

Same problem. I am in France with the latest version of Mozilla.

Ja, Deutschland.

選擇的解決方法

Got it. There are still some user groups in the countries participating in the rollout that don't have the VPN available. If you want to dig into it, please go to about:studies and share a list of active (VPN-related) studies you see there.

Other information

Manage remote improvements settings in Firefox https://support.mozilla.org/en-US/kb/remote-improvements

Allow Firefox to improve features, performance, and stability between updates.

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