Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

save my computer from these viruses as they are pop-up causing security & privacy issues

  • 2 回覆
  • 1 有這個問題
  • 27 次檢視
  • 最近回覆由 James
  • Open

i am having pop-up messages that there are viruses on my computer causing security & privacy issues, your timely help required as my work using my computer is lingering on.

i am having pop-up messages that there are viruses on my computer causing security & privacy issues, your timely help required as my work using my computer is lingering on.

所有回覆 (2)

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla and never via a pop-up or link on a web page.

See also:

Are these as small popups on bottom right corner of Firefox windows?. If so then these may just be web push notifications from sites you have allowed to send you notifications. Instead of useful information some may send you junk, spam, fake virus/trojan alerts etc. You can revoke these sites from sending you notifications.

https://support.mozilla.org/en-US/kb/push-notifications-firefox https://support.mozilla.org/en-US/kb/push-notifications-firefox#w_how-do-i-revoke-web-push-permissions-for-a-specific-site

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題