Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Immediate cancellation

Barnado Silva replied
milesisthinking

Hello Mozilla Support,

I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address.

Please confirm in writing that:

1. The subscription has been canceled 2. Auto-renew has been turned off 3. No further charges will be made

If any renewal has already occurred, please also confirm whether I am eligible for a refund.

Thank you, Miles

Hello Mozilla Support, I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address. Please confirm in writing that: 1. The subscription has been canceled 2. Auto-renew has been turned off 3. No further charges will be made If any renewal has already occurred, please also confirm whether I am eligible for a refund. Thank you, Miles

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Paid support for Monitor Plus ended on March 16, 2026 and Monitor Plus has shutdown. https://support.mozilla.org/en-US/kb/monitor-plus-shutting-down

The regular Mozilla Monitor is free to use.

You might not get an official cancellation handled through the forum itself. It’s better to go directly to your Mozilla account settings or billing section to cancel the subscription. If you were charged recently, contacting their support team directly would give you a clearer answer about refunds.

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