Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

No "Manage Backup" Option

  • 6 回覆
  • 2 有這個問題
  • 31 次檢視
  • 最近回覆由 Raan Joseph

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB

I went to [[https://support.mozilla.org/en-US/kb/firefox-backup]] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB
附加的畫面擷圖

被選擇的解決方法

Hi,

Currently, you can only create backup files on Windows 10. On Windows 11, only the restore feature is available. So what you are seeing is intended, unfortunately.

從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

Interesting that you have the option and I don't!

Edition Windows 11 Pro for Workstations Version 24H2 Installed on ‎20-‎Apr-‎24 OS build 26120.961 Experience Windows Feature Experience Pack 1000.26100.8.0

選擇的解決方法

Hi,

Currently, you can only create backup files on Windows 10. On Windows 11, only the restore feature is available. So what you are seeing is intended, unfortunately.

由 Denys 於 修改

(I'll mark my reply above as a solution to highlight it for other users looking for an answer. If you disagree, you can unmark it by clicking Undo under the reply.)

....

Denys said

Hi, Currently, you can only create backup files on Windows 10. On Windows 11, only the restore feature is available. S what you are seeing is intended, unfortunately.

Give user half an option?!?!?!?!

jonzn4SUSE said

Give user half an option?!?!?!?!

Yep. The initial use case was to help users move from Windows 10 to Windows 11. I believe the OS support will be extended, but that's what we have now.

由 Denys 於 修改

Anyone have a workaround maybe??

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題