Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
Solved 封存

Firefox updates deltes ALL bookmarks, add ons etc. Can not restore profile

Dudley Craig replied
Bruce Miller

I opened FF this afternoon and it op0end like a new first time install- asking about setting up some damn profiles and showing news, AI, weather and crap I do not want or use..

I can not seem to restore it. All bookmarks, PW, menu bars and links are now gone.

I opened FF this afternoon and it op0end like a new first time install- asking about setting up some damn profiles and showing news, AI, weather and crap I do not want or use.. I can not seem to restore it. All bookmarks, PW, menu bars and links are now gone.

所有回覆 (4)

選擇的解決方法

Same, I lost all my bookmarks as well as suddenly my firefox browser updated itself. I tried all the restore backup methods but it only has the default bookmarks in those backup files. I really need them back.

my reply is not the solution wtf??

Hi NSN, Like you ZIP response from any Mozilla support.

In the end I recreated all for the bookmarks (that I could remember and use regularly). Fortunately my password manager was not FF so I had all of the log-in credentials once the URL links were recreated.

I too lost all of my data and now I come to the support site to find the buttons one language, the headings another language and some actual english scattered around? If that isn't an indictment on the current state of firefox? Going by the other queries, I'm not going to find a solution here. Perhaps it's just time to move on.