Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I can't access to Firefox Accounts, Firefox Addons and even Mozilla Support (this webpage) without VPN.

  • 無回覆
  • 1 有這個問題
  • 28 次檢視

Hi, my location is Venezuela, and seems that I'm being blocked somewhere... I just want to confirm whether this is something on Mozilla's end (considering that their headquarters are in the US), or something on my government's end (since the ISP often blocks websites on orders from the state).

I can't sync my account or log in because of this, and generally, wherever the block comes from, they rarely give any warning. The main page loads normally; it's only the subdomains that are blocked, as far as I can see. For the record, this happens in Firefox for Desktop, and for Android too, wherever I'm on my home, using mobile data or using my office WiFi. This is not a browser error, in the capture u can see that the domains are solved correctly (even using the ISP's DNS), but u can't ping on the IP unless u turn on the VPN.

All Google services work fine for me, and I can't use a VPN all the time, so I'll have to switch to some chromium browser if this goes on too long (even if I don't want to).

Hi, my location is Venezuela, and seems that I'm being blocked somewhere... I just want to confirm whether this is something on Mozilla's end (considering that their headquarters are in the US), or something on my government's end (since the ISP often blocks websites on orders from the state). I can't sync my account or log in because of this, and generally, wherever the block comes from, they rarely give any warning. The main page loads normally; it's only the subdomains that are blocked, as far as I can see. For the record, this happens in Firefox for Desktop, and for Android too, wherever I'm on my home, using mobile data or using my office WiFi. This is not a browser error, in the capture u can see that the domains are solved correctly (even using the ISP's DNS), but u can't ping on the IP unless u turn on the VPN. All Google services work fine for me, and I can't use a VPN all the time, so I'll have to switch to some chromium browser if this goes on too long (even if I don't want to).
附加的畫面擷圖

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題