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FIREFOX BROWSER FREEZES

SuMo Bot replied
ferguson2

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?
從原來的回覆中察看解決方案

選擇的解決方法

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Make sure to back-up your bookmarks before doing the refresh.

所有回覆 (3)

I followed all the instructions, but unfortunately, the problem was not resolved.

選擇的解決方法

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Make sure to back-up your bookmarks before doing the refresh.