Hi there, Could you please tell what exactly happens?

''<p>ricefarmerfrenchy [[#question-1547112|said]]</p>'' <blockquote>I just downloaded firefoxs new version but I still can not open Chase bank </blockquote> Since you are using the old eol Windows 7 the most current version of Firefox you can run is Firefox 115 ESR currently at 115.30.esr which you appear to have. Firefox 116.0 and later requires Windows 10, 11 and macOS 10.15+ and Linux to run. https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support According to this thread [/questions/1547075] the Chase site is looking for Firefox 138.0 or later. You can try to change your Firefox version number to fool the Chase site. # In a new tab, type or paste '''about:config''' (with a colon) in the location (address) bar and press Enter/Return. Click the button accepting the risk. # In the search box in the page, type or paste forceVersion and pause while the list is filtered # Double-click the ''network.http.useragent.forceVersion'' preference to display an editing field, and change the value to '''140''' then press Enter/Return or click the blue check mark button to save the change.