Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

update mozella

  • 3 回覆
  • 0 有這個問題
  • 159 次檢視
  • 最近回覆由 James

update

update

所有回覆 (3)

Hi there,

Thanks for reaching out. It looks like your question is missing some important details, which makes it difficult for community members to offer help.

If English isn’t your first language, feel free to write in your native language or use a translation tool to help clarify your question. We’ll do our best to understand and assist.

We'd appreciate if you could reply to this thread with additional details. To post a reply, simply scroll down to the Post a Reply box, type in your reply then click on Post Reply.

khaled.zaghlol said

update

You appear to be using Firefox 102.0.1 on the eol Windows 7?

If you are indeed running the old eol Windows 7 then you can download the current Firefox 115 ESR (115.29.0esr) at https://www.firefox.com/download/all/desktop-esr/ as you pick 32-bit or 64-bit then language then click on the [Download ESR 115].

https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support

khaled.zaghlol said

update

Is the WhatsApp web site issue on Firefox on Windows 7 or is it actually on your Android phone with Firefox or Firefox on iPhone?. I have seen images from mobile users showing the WhatsApp web site needs Firefox 115.0+ so perhaps the Firefox on your phone needs to be updated.

https://support.mozilla.org/en-US/kb/update-latest-version-firefox-android https://support.mozilla.org/en-US/kb/firefox-available-iphone-or-ipad-my-language

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題