get full page details on USAA with Chrome but cannot with Firefox

I cannot get full details on my banking page with Firefox anymore. It is my primary browser . I had the issue with Chrome also when I tried it but it was ok after removing Norton web app. I removed that same app from Firefox but only get a header on USAA and nor details of my banking. What can I look for or do to remedy this? I need Firefox to show the detail as it always has done. thank you email is [edited email from public community support forum]