Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox will not open

  • 1 回覆
  • 0 有這個問題
  • 59 次檢視
  • 最近回覆由 t.r.ernst

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cookie settings or installed any new features. A new Windows update installed recently (I am on Windows 11) and also a new version of Edge (although I never use Edge myself). The Google guidanc eon how to fix the situation only deals with Chrome. So how, please, can I get Firefox working again?

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cookie settings or installed any new features. A new Windows update installed recently (I am on Windows 11) and also a new version of Edge (although I never use Edge myself). The Google guidanc eon how to fix the situation only deals with Chrome. So how, please, can I get Firefox working again?

所有回覆 (1)

Please take a screenshot of the exact error you're seeing and upload it here.

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題