Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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unable to login

Paul replied
davidpope_is

upon clicking on Firefox to open my email via password and email address, I am provided with advertising and the login does not connect to my email. This has been 4 days to 21/09/25

Please can you rectify or advise what needs to be done

upon clicking on Firefox to open my email via password and email address, I am provided with advertising and the login does not connect to my email. This has been 4 days to 21/09/25 Please can you rectify or advise what needs to be done

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Hi David

Please appreciate that Firefox 115 is no longer supported by Mozilla and Windows 7 is no longer supported by Microsoft. In both cases you are not getting important security and stability updates.

https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support