防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
封存

Unable to update bookmarks

Mitzee

I am resubmitting this question as the first one does not show up at all. Maybe it has to be replied to before it will show up in this Mozilla Support forum.

I had to replace my internal disk drive with a new one in my computer. I was able to recover all of my things that were saved on the old drive as it was still readable to an external hard drive. I then transferred what was missing back to the new drive that was installed. The back up folder for Mozilla Firefox bookmarks (that contain .json backup files) is still located in documents with the latest back up being 04-12-2025. When I try doing a restore going to documents, selecting the 4-12-2025 .json, nothing happens. Of course any bookmarks that have been saved since are erased as well.

Is there a solution for this? Please let me know.

I am resubmitting this question as the first one does not show up at all. Maybe it has to be replied to before it will show up in this Mozilla Support forum. I had to replace my internal disk drive with a new one in my computer. I was able to recover all of my things that were saved on the old drive as it was still readable to an external hard drive. I then transferred what was missing back to the new drive that was installed. The back up folder for Mozilla Firefox bookmarks (that contain .json backup files) is still located in documents with the latest back up being 04-12-2025. When I try doing a restore going to documents, selecting the 4-12-2025 .json, nothing happens. Of course any bookmarks that have been saved since are erased as well. Is there a solution for this? Please let me know.
附加的畫面擷圖