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Suspicious pop up

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  • 最近回覆由 colin_obrien

colin_obrien
colin_obrien

Despite pop ups being barred on my system I get the attached several times a day. Does anyone recognise it and how can I stop it? I have no Firefox extensions, and have run Norton without finding any problems. There is no indication of its source. It has been on my system for more than a month. Thank you Colin O'Brien

Despite pop ups being barred on my system I get the attached several times a day. Does anyone recognise it and how can I stop it? I have no Firefox extensions, and have run Norton without finding any problems. There is no indication of its source. It has been on my system for more than a month. Thank you Colin O'Brien
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所有回覆 (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Colin

Do you have a ChatGPT app installed on your computer?

colin_obrien
colin_obrien 提出問題者

Yes I do; they tell me the pop up does not come from them.

Paul
Paul
  • Moderator
  • Top 10 Contributor

That message does not appear to be from Firefox - it would not know about the ChatGPT app installed on your device.

I would guess that this message is either from Windows or from ChatGPT.

colin_obrien
colin_obrien 提出問題者

Thank you for the reply. I have removed ChatGPT from my system for a couple of days and the message stopped. I have now reinstalled it, and am waiting to see if the pop up reappears. ChatGPT claims the message does not come from them.