Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox Mozilla Pop UP

更多選項

There always seem to be daily issues, "Mozilla Not Responding". We clear out Cookies, Cache, history, etc. throughout the day. We've had to shut it down and restart the computer. Oftentimes, the system just shuts down.

For the last few weeks, we have an unknown popup from Mozilla, "Unable to load XP.com". Not sure what this may be or why this popup suddenly started. We close it and pops up periodically several times in a day. I am attaching a screenshot of the image.

Thanks

There always seem to be daily issues, "Mozilla Not Responding". We clear out Cookies, Cache, history, etc. throughout the day. We've had to shut it down and restart the computer. Oftentimes, the system just shuts down. For the last few weeks, we have an unknown popup from Mozilla, "Unable to load XP.com". Not sure what this may be or why this popup suddenly started. We close it and pops up periodically several times in a day. I am attaching a screenshot of the image. Thanks
附加的畫面擷圖

所有回覆 (1)

更多選項

Hmm, normally if you get the XPCOM error, Firefox won't run at all. Yet you can run it normally? One possible reason would be a second installation in a different location that is getting triggered for some reason.

As a first step, could you temporarily turn off the background processes that Firefox sets up to check your default browser and whether updates are available? Here's how:

Type task in the Windows 10/11 search bar and look for Task Scheduler on the results panel. Click Open to call up the Task Scheduler.

In the left pane, expand the tree and click Mozilla.

In the center pane, highlight a task you want to disable. Then on the right side, click Disable. Repeat as needed.

Does that affect the messages you get throughout the day?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題