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latest firefox update screwed everything firefox for me

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the update seems to think the only bookmarks i have are Explorer. I don't use that. I use Firefox. All my defaults were gone. Nothing functioned, no browsing the net, nothing. I tried troubleshooter when I bumped into it. There were missing tabs in the update...hidden. I finally tried to pull up help on my phone to fix the desktop situation. It recommended restart. nothing. It recommended clearing the data. Nothing changed. It recommended a refresh. All my bloody bookmarks are gone . TOns of work. WTH firefox?

the update seems to think the only bookmarks i have are Explorer. I don't use that. I use Firefox. All my defaults were gone. Nothing functioned, no browsing the net, nothing. I tried troubleshooter when I bumped into it. There were missing tabs in the update...hidden. I finally tried to pull up help on my phone to fix the desktop situation. It recommended restart. nothing. It recommended clearing the data. Nothing changed. It recommended a refresh. All my bloody bookmarks are gone . TOns of work. WTH firefox?

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Hello, I've also encountered problems after installed the new Firefox 141.0 update, but did a System Restore on my PC to get rid of it and things are back to normal. Try doing that if you can, and afterwards go into Settings and choose the "Check for updates but let you choose to install them" instead of the 'Automatically install updates' option until the issue gets resolved. Hope this helps.

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Hi brooke1, sorry to hear about this problem.

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile. The steps for that are in the first section of the following article: Recover lost or missing Bookmarks

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