Can't login using Firefox main window but can using Private Window???
Problem logging onto Zoho Mail with Firefox.
I have been using both Firefox and Zoho Mail for many years. Now, for some reason, Firefox seems to have a problem completing the Zoho Mail login from the same bookmark I have been using for years, or from a direct URL. The same Firefox installation cannot access Google Maps from a bookmark or directly using a complete URL, but does access some other applications as always.
Now the curious (to me, anyway) part. If I open a new private Firefox window, I can log into both Zoho Mail and Google Maps as I used to from the Firefox private window using bookmarks.
This helps me pinpoint Firefox as the problem – one part working, the other not.
My Firefox is up to date [Version 140.0.4 (64 bit)], and I have scanned all 1,350,000-plus files on my system for viruses and potential startup issues.
Should I reinstall Firefox? If so, how do I do that while keeping my bookmarks and password files?
If I use another browser (i.e., “Google Chrome), I can access both Zoho Mail and Google Maps with no difficulty. That is not a solution for me.
Firefox has been my foundation browser for decades. I don’t want to have to use anything else.
HELP! -Tom Howe
由 NoahSUMO 於 修改
被選擇的解決方法
I searched and found a script to "refresh" Firefox. Did so and that seems to have solved my problem. Thanks for your help. Knowing you are around is gratifying.
從原來的回覆中察看解決方案 👍 0所有回覆 (5)
Hi, it looks like it's something with cookies. Try to click the lock icon in the address bar and remove cookies for that website.
Tried that several times - doesn't seem to make any difference. The Zoho mail login form goes into a closed (apparently) loop in the Firefox login attempt but makes the connection and successful log in when using a new private window.
Attempting to log into Google Maps in Regular Firefox just stops - nothing on the screen. Bringing up a new private window and the login is immediately successful.
Weird or what???
由 NoahSUMO 於 修改
Hi Tom, there are some other differences with private windows, including the possibility that some of your add-ons do not run there. If you check the Add-ons page (Ctrl+Shift+A), Extensions panel, the ones that can run in private windows have a purple circle with a white mask. The ones without that icon are inactive in private windows. Do you notice any differences there that might be relevant to how pages work?
選擇的解決方法
I searched and found a script to "refresh" Firefox. Did so and that seems to have solved my problem. Thanks for your help. Knowing you are around is gratifying.
由 NoahSUMO 於 修改
Notice reply above. We don't know why (Poo!) but at least the problem is fixed.
Again, thanks for your support.
由 NoahSUMO 於 修改