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Cannot access account due to 2FA

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  • 最近回覆由 Kiki

Iren Dev
Iren Dev

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted.

Account: Purple_Fish _5374 Account link: https://addons.mozilla.org/en-US/firefox/user/17990535/

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted. Account: Purple_Fish _5374 Account link: https://addons.mozilla.org/en-US/firefox/user/17990535/

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Kiki
Kiki
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Hi Iren,

We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one). To troubleshoot the 2FA issue with your Mozilla account, please submit a new ticket from this page so our support agent can assist you further.