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Constant crashing in firefox

jscher2000 -... replied
skylarasebastian

Firefox has been crashing several times an hour for multiple days. I have tried:

Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

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Would you mind sharing some of your crash report IDs? See the following article for more information on finding these report IDs: Firefox crashes - asking for support.

bp-2edf1010-c3d3-40f1-b315-b0b0f0250630

bp-89bd462f-5e9a-4b2f-a890-b49c80250629

bp-d843df0e-09fa-4f6f-9a29-af1b20250629

bp-66f84594-fc90-4fa8-b687-2dd590250629

Thank you for the reports. They are all different, which is frustrating in looking for a pattern.

Could you test in Firefox's Troubleshoot Mode? In that mode, Firefox temporarily deactivates the JavaScript compilers, extensions, hardware acceleration, and any optional userChrome.css/userContent.css files to help you assess whether any of these are causing the problem.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode...
  • (menu bar) Help menu > Troubleshoot Mode...

and OK the restart. A small dialog should appear. Click the Open button.

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button.

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?

Ref. Use Troubleshoot Mode in Firefox