搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Passwords and logins all gone

more options

I had to re-installed from 0 my windows. I was sure my Firefox account had all my passwords and logins because I had problems in the past regarding this. Installed Firefox into my new fresh windows. Hit the Sync bottom. Lastly, remove the old Firefox account login from old windows (for safety).

Now I checked password, 0 passwords saved.....

I am trying to re-sync but nothing happens...

I had to re-installed from 0 my windows. I was sure my Firefox account had all my passwords and logins because I had problems in the past regarding this. Installed Firefox into my new fresh windows. Hit the Sync bottom. Lastly, remove the old Firefox account login from old windows (for safety). Now I checked password, 0 passwords saved..... I am trying to re-sync but nothing happens...

所有回覆 (4)

more options

That's disconcerting. Did other Sync data come through, like bookmarks?

You can check what data is in the Sync cloud for your Mozilla Account using the About Sync add-on:

https://addons.mozilla.org/firefox/addon/about-sync/

After you install the add-on, you can type or paste about:sync in the address bar and press Enter to load it. The page shows each category of data currently found in the Sync cloud.

Anything useful under "crypto"?

If not, is it too late to get your data from the old computer (either by running Firefox and exporting, or from the Recycle Bin)?

有幫助嗎?

more options

Yes, my bookmarks did transfer ok.

I dont now if its important, but at first in my new fresh Firefox install passwords were not selected to be sync by default, I had to select it afterward, when my old firefox logins were closed.

In "about sync" I find just 1 record in the "crypto" category, the ID says "keys" (I am not sure how much should I share about all I can see there, I hope thats enough and not too much)

有幫助嗎?

more options

Under crypto, the Records mini-tabs should show whether there are any saved logins in the cloud.

有幫助嗎?

more options

As I said, there is only 1 thing there, called "keys". I'll add some images in case of any help.

Ow, and I forgot to answer before, no, there is no way to boot "the old windows" to try sync there, as it is my current PC, I just did a fresh install as my last one was not fresh and mixing drives did pay a toll in my previous windows.

由 1011n53bjavieralvarez 於 修改

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題