Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已經關閉並封存。 如果您有需要幫助，請新增一個新問題

email received from Mozilla

  • 2 回覆
  • 0 有這個問題
  • 118 次檢視
  • 最近回覆由 Kiki

SuMo Bot
SuMo Bot

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

所有回覆 (3)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hello,

Please see Mozilla account deletion due to inactivity. The email is probably genuine, but you may just sign in here.

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Administrator
  • Moderator
Mozilla 員工

Hi there,

Mozilla periodically deletes inactive accounts by our retention policies. If you haven’t signed in or used your account after two years, your account could be scheduled for deletion. You may want to check out Mozilla account deletion due to inactivity.

That said, by using your Mozilla account to sign in and post a question here, your account should be safe. (:

SuMo Bot
SuMo Bot 提出問題者

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.