Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

All passwords in the account have disappeared

  • 1 回覆
  • 2 有這個問題
  • 144 次檢視
  • 最近回覆由 SuMo Bot
  • 封存

After I logged into my Mozilla account, I found that all my passwords were gone. If possible, how can I recover them? Please help. P.S By the way, I am the owner of the account, and only I am in it, no one else has logged in

After I logged into my Mozilla account, I found that all my passwords were gone. If possible, how can I recover them? Please help. P.S By the way, I am the owner of the account, and only I am in it, no one else has logged in

所有回覆 (1)

When you go to about:logins, your passwords are not there? What device and OS are you on? Are there other devices with your data? Is there an iPhone in the mix?