Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My bookmars dissapeared

更多選項

I get the "for quick access, place your bookmarks..." where it was my bookmarks just yesterday. The star icon for creating a new one also doesnt work when I click it. Is there a bug going on or something?

I get the "for quick access, place your bookmarks..." where it was my bookmarks just yesterday. The star icon for creating a new one also doesnt work when I click it. Is there a bug going on or something?

所有回覆 (1)

更多選項

This can indicate that Firefox wasn't able to read the "Places" database that stores bookmarks and history.

First, if you haven't already, please do a normal shutdown and/or restart of your system. Restarting can help by freeing up locked files, completing any deferred updates, and resolving temporary file permission issues.

Next, if Firefox still has bookmark problems, could you let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > Help > More Troubleshooting Information
  • (menu bar) Help > More Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane
> Task: invalidateCaches
+ The caches have been invalidated
> Task: checkCoherence
+ The database is coherent

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.