Hi there,

You're currently posting in the English forum and we can't guarantee that a community member who speaks your language will be able to assisst you here. That said, we’ll see if someone is able to help.

In the meantime, you might want to check out the Get community support article, which may be available in your language.

Thanks for your patience!

很抱歉，如果在没有恢复密钥的情况下重置了密码，所有通过同步服务储存在Mozilla服务器上的数据都会被清除，无法恢复。请查看更改或重置Mozilla账户的密码以了解更多信息。