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Outlook LIVE (hotmail) - NOT THE APP - will not show pictures in Email anymore

  • 3 回覆
  • 0 有這個問題
  • 9 次檢視
  • 最近回覆由 Denys

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I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer.

I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox

All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening.

I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox.

This DOES NOT happen with the Outlook App on my Android or it seems anywhere else.

Can anyone help me?

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer. I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening. I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox. This DOES NOT happen with the Outlook App on my Android or it seems anywhere else. Can anyone help me?

所有回覆 (3)

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Hello,

First, please try:

Does it help?

有幫助嗎?

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Hi Denys,

First - THANK YOU for responding! Now - I DID clear the cookies from Outlook BEFORE I posted on the Forum and it didn't help...

HOWEVER - I find that - and this has been the 3rd or 2nd time this has happened - when I have EXHAUSTED all possibilities I can think of to a problem I am having with Firefox on my own - and I THEN decide to post on THIS Community Support Forum - a day or 2 later - the problem has "miraculously" disappeared or been solved - SUCH is the case with THIS problem - AT LEAST on my Windows 11 laptop. I went to the emails I have in my inbox with pictures - and now THEY ALL show!! -

BUT - I went to my Windows 10 - and it was still a problem - even though my Firefox is synced - so I cleared Outlook cookies as well as EVERY COOKIE other than those sites I hate having to login to again and again b/c I use them daily or weekly - leaving me with like only 20 cookies - and THEN it worked

So - regardless of how this happened and why it is now Fixed - I THANK YOU again for responding!

有幫助嗎?

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No problem, I am glad your problem is solved now. If it appears again, don't hesitate to reach out here!

有幫助嗎?

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