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Updating Firefox to 138.0.3 on my Apple Mac. Installer tool could not first install itself and Firefox froze,(does not respond), on 3rd try.

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  • 最近回覆由 gehsweeps

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer when updated from any of the accounts. The installer tool got caught in a loop to install until it froze the browser on the third retry. What should I do?

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer when updated from any of the accounts. The installer tool got caught in a loop to install until it froze the browser on the third retry. What should I do?

所有回覆 (3)

Are you installing Firefox on macOS as per this KB article https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

I do not use a Mac to know of issues it can have.


Btw I moved this thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

No, the problem was of updating existing browser 138.0.1 to 138.0.3. The installer tool got caught in a loop and kept asking to be reinstalled so it could install the update.

  Yes, you were correct to move my question to Firefox for macOS.   Thank You.

Update to 138.0.4 from another user account on same computer solved the problem.