Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
Solved 封存

Firefox Addons could not be verified after connecting to internet

Engage Hits replied
Engage Hits

Hi Support Team, The firefox addons were disabled after connecting to internet. Could you please let me know the reason for this.


Thank you

Hi Support Team, The firefox addons were disabled after connecting to internet. Could you please let me know the reason for this. Thank you
附加的畫面擷圖

所有回覆 (2)

選擇的解決方法

What version of Firefox do you have?

The extensions are disabled due to https://support.mozilla.org/en-US/kb/root-certificate-expiration where you need Firefox 128 or later of if using Windows 7, 8, 8.1 or macOS 10.12, 10.13, 10.14 you need Firefox 115.13.0esr or later like 115.21.0esr.

Hello, Thank you for the response. I am using Firefox 121.0 (64-bit) on Windows 10 Pro.

Thank you