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Email OTR vs SMS OTR problem

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VARKAR
VARKAR

Hi.

There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is normal).

During one year long when the first OTR code comes via Email, it's been always unrecognized by the bank (says: Wrong code). But the 2nd code or sms code mostly works fine.

Any idea?

Thanks

Hi. There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is normal). During one year long when the first OTR code comes via Email, it's been always unrecognized by the bank (says: Wrong code). But the 2nd code or sms code mostly works fine. Any idea? Thanks

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markwarner22
markwarner22

That's not a Firefox browser issue.