Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

DONATION

更多選項

i MADE A $50.00 DONATION TODAY 3/6/25 BUT THE CONFIRMATION AND THE CHARGE TO MY CREDIT CARD SHOWS $500.00. I WANT O DISPUTE THE AMOUNT AND CONTRIBUTE THE INTENDED AMOUNT50.00

KENNETH LYONS KENLY99@GMAIL.COM

i MADE A $50.00 DONATION TODAY 3/6/25 BUT THE CONFIRMATION AND THE CHARGE TO MY CREDIT CARD SHOWS $500.00. I WANT O DISPUTE THE AMOUNT AND CONTRIBUTE THE INTENDED AMOUNT50.00 KENNETH LYONS KENLY99@GMAIL.COM

所有回覆 (4)

更多選項

I've escalated your support request. The staff I contacted should reply soon. Thanks for donating to Mozilla. I'm not sure how an extra zero was added but the people in charge of the donations should be able to rectify this.

更多選項

https://foundation.mozilla.org/en/donate/help/#frequently-asked-questions

How do I cancel or change my recurring donation? Can I change my payment method or my donation frequency? Access your donation portal here. Here you can cancel your gift or adjust the donation amount, frequency, date charged and payment method. If you run into any issues you can always contact us!
更多選項

Alright Kenly, James has also given you the correct information. I was told you should also go to the "Contact Us" page and fill out the form there so the staff can have a ticket to track your issue.

On this link: https://foundation.mozilla.org/en/donate/help/#contact-us

Under the "I need" option, choose "My donation refunded". Then fill in the other boxes that open beneath that option. Once done filling in all the details, name and your email, you need to click on the checkbox that says "I'm not a robot", complete the puzzle it shows you. Then once that is complete, click the Submit button.

更多選項

Thanks Noah (hi!) and James (hi also!). I have also pinged the donation support team! Cheers! ....Roland