Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
封存

failed payment

James replied
alchilla44

I was recently notified of a failed payment for my Mozilla VPN. I entered a new credit card number, but there still appears to be a problem. Can you please help?

I was recently notified of a failed payment for my Mozilla VPN. I entered a new credit card number, but there still appears to be a problem. Can you please help?

所有回覆 (1)

https://support.mozilla.org/en-US/kb/how-do-i-update-my-payment-information-mozilla-vpn

If you need further help then use this https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form to submit a ticket with Mozilla agents.

This section you posted in is for support of (desktop) Firefox web browser.