Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Bookmarks deleted

bmschw

I had to re-install Windows and so I downloaded Firefox again and logged in to my account. I had sync turned on with bookmarks enabled but it wasn't syncing my bookmarks to my computer. I double checked that these sync settings were enabled on the Firefox app on my phone and I tried syncing multiple times. It transferred my passwords and other data but not my bookmarks. So I logged out of Firefox on my computer and phone, then logged back in and synced them together only to find that Firefox deleted all my bookmarks from my account completely (now they don't show up on my phone either). I looked at the forums and saw that they make separate profiles that I could access with about:profiles so I opened that and only saw 2 profiles, neither of which have my bookmarks. Is there a way to recover these since Firefox deleted them out of no where?

I had to re-install Windows and so I downloaded Firefox again and logged in to my account. I had sync turned on with bookmarks enabled but it wasn't syncing my bookmarks to my computer. I double checked that these sync settings were enabled on the Firefox app on my phone and I tried syncing multiple times. It transferred my passwords and other data but not my bookmarks. So I logged out of Firefox on my computer and phone, then logged back in and synced them together only to find that Firefox deleted all my bookmarks from my account completely (now they don't show up on my phone either). I looked at the forums and saw that they make separate profiles that I could access with about:profiles so I opened that and only saw 2 profiles, neither of which have my bookmarks. Is there a way to recover these since Firefox deleted them out of no where?

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At this point since sync wiped it clean there's no way to get them back or find what happened.