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False virus detection blocks download

  • 8 回覆
  • 11 有這個問題
  • 234 次檢視
  • 最近回覆由 Kesa

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Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?
附加的畫面擷圖

被選擇的解決方法

所有回覆 (8)

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Firefox browser doesn't have virus scanner that comes either the site or your AV doing that.

有幫助嗎?

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There is literally a setting for it.

有幫助嗎?

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We're using Google Safebrowsing for scanning downloads/malware protection. They somehow marked your file as dangerous.

You can force a download by clicking > icon.

有幫助嗎?

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Yeah, I figured out how to get it to download, but it's extra steps that are unnecessary. So I have to complain to Google about this?

有幫助嗎?

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選擇的解決方法

Yeah.

有幫助嗎?

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markwarner22 said

Firefox browser doesn't have virus scanner that comes either the site or your AV doing that.

markwarner22 please see https://support.mozilla.org/en-US/kb/how-does-phishing-and-malware-protection-work

有幫助嗎?

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FireFox is causing the problem. I can download the files with Microsoft Edge and there is no problem. This use to work.

有幫助嗎?

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A tad late here, but im getting this same issue on .zip files downloaded from Nexus Mods, a quick check on virustotal and any avenues through google itself pull only clean results. Checking my network and a full scan of my pc also show nothing that may cause an errant malware trigger. so im willing to back up the claim from bill that Firefox specifically is somehow causing issues, perhaps a bug in the program triggering a fake false positive? the system is not nearly robust enough (in terms of communicating really anything) for me to troubleshoot anything deep enough to provide any actually useful info.

In case i just missed it and was in the wrong places, is it known where exactly someone should be complaining to google?

有幫助嗎?

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