Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Nortons Virus Scan Error on Firefox

  • 3 回覆
  • 2 有這個問題
  • 79 次檢視
  • 最近回覆由 diamondcleric
  • 已解決

Please look at the attached jpeg. I get this error everytime I open Firefox. Can you help stop this error.

Doug [edited] @tx.rr.com

Please look at the attached jpeg. I get this error everytime I open Firefox. Can you help stop this error. Doug [edited] @tx.rr.com
附加的畫面擷圖

由 James 於 修改

被選擇的解決方法

I contacted Norton's and the issue is theirs. They are fixing Norton's Antivirus and told me I will not see the error anymore. Below is the case they created for the issue.

Hello , Request for file re-evaluation has been received. Please use request Id ccc90751-970a-431f-8931-56fa0ad0585d for checking the status of your submission. Further details for your submission can be found here.

Thank you! Norton Safe Web

Doug

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

Sounds more like Norton issue then Firefox. Maybe contact Norton support about issues with their software that needs updating.

diamondcleric said

Please look at the attached jpeg. I get this error everytime I open Firefox. Can you help stop this error.

What Extensions do you have installed in Firefox?

If I go to https://addpns.browse-privately.net/ it says they have a "browse privately" extension on the addons.mozilla.org yet I cannot find one. It's possible it has been added to extension blocklist for some reason?

https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist

由 James 於 修改

選擇的解決方法

I contacted Norton's and the issue is theirs. They are fixing Norton's Antivirus and told me I will not see the error anymore. Below is the case they created for the issue.

Hello , Request for file re-evaluation has been received. Please use request Id ccc90751-970a-431f-8931-56fa0ad0585d for checking the status of your submission. Further details for your submission can be found here.

Thank you! Norton Safe Web

Doug