Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
Solved 封存

websites are not showing graphics after installing and uninstalling an add on

Christie S

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie
從原來的回覆中察看解決方案

選擇的解決方法

Hi Christie, it's possible the add-on made some settings changes that do not get undone when you uninstall it. Could you double-check that your Firefox isn't set to use a High Contrast theme? The following article has the details on that:

Disable high contrast mode in Firefox

If the problem relates to icons that now show as a box with 4 or 6 characters in it, we can advise on how to fix problems with icon fonts.

所有回覆 (4)

Hello! Try reinstalling your browser. (If you don’t know, Control Panel/Programs and Features/Firefox/delete/uninstall), then download firefox through another/built-in browser. !IMPORTANT! Your passwords will be saved if you are logged into your Mozilla Account. Use it :)

由 BunnyGe 於 修改

選擇的解決方法

Hi Christie, it's possible the add-on made some settings changes that do not get undone when you uninstall it. Could you double-check that your Firefox isn't set to use a High Contrast theme? The following article has the details on that:

Disable high contrast mode in Firefox

If the problem relates to icons that now show as a box with 4 or 6 characters in it, we can advise on how to fix problems with icon fonts.

Thanks so much jscher2000!!! This worked! Looks like things are back to normal! You are my Hero!!!