搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Crashes when using Youtube on Firefox

  • 5 回覆
  • 0 有這個問題
  • 9 次檢視
  • 最近回覆由 jonzn4SUSE

more options

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashes completely. This problem ONLY happens with Youtube videos and Firefox. Other browsers work fine and I don't have this problem in other websites.

Recent crashes ID: bp-f6b555b9-0fbb-447d-a3b3-9f7ee0240818 bp-1fad31a3-0735-49dd-92ac-44e2d0240818 bp-19ae85a5-8bd3-4d3b-b366-f65a10240818 bp-7ca6ded3-871e-45ad-8351-f21c40240818 bp-88f4aca2-437b-45d1-8d7a-11a7c0240818 bp-ebb8ed44-af42-44c1-89f9-54b1f0240818 bp-3aa6e40e-467c-4c72-8373-b23e30240818

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashes completely. This problem ONLY happens with Youtube videos and Firefox. Other browsers work fine and I don't have this problem in other websites. Recent crashes ID: bp-f6b555b9-0fbb-447d-a3b3-9f7ee0240818 bp-1fad31a3-0735-49dd-92ac-44e2d0240818 bp-19ae85a5-8bd3-4d3b-b366-f65a10240818 bp-7ca6ded3-871e-45ad-8351-f21c40240818 bp-88f4aca2-437b-45d1-8d7a-11a7c0240818 bp-ebb8ed44-af42-44c1-89f9-54b1f0240818 bp-3aa6e40e-467c-4c72-8373-b23e30240818

所有回覆 (5)

more options

Graphics and driver version? What Desktop? X11 or Wayland?

more options

jonzn4SUSE dijo

Graphics and driver version? What Desktop? X11 or Wayland?

Graphics: AMD Radeon 780M (Integrated GPU) Desktop: GNOME Wayland

more options

What happens in X11 under Gnome? Then try X11.

Try downloading Firefox from Mozilla, run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

more options

There are errors with the graphics driver:

GraphicsCriticalError:
[0][GFX1-]: Detect DeviceReset DeviceResetReason::DRIVER_ERROR DeviceResetDetectPlace::WR_POST_UPDATE in Parent process (t=220.732) 
[1][GFX1-]: Failed to create EGLSurface!: 0x3000 (t=222.471) 
[2][GFX1-]: Failed to create EGLSurface. 1 renderers, 0 active. (t=222.471) 
[3][GFX1-]: VideoBridgeParent receives IPC close with reason=AbnormalShutdown (t=222.825)
more options

Check here to see what's new. https://www.amd.com/en/support/download/linux-drivers.html Also compare to whats current on your distro. Or, just hop to mine!  ;-))